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Hello, how can we help?
Ordering and delivery
At the moment, we deliver only to countries within the European Union. Our orders are delivered to customers using our trusted logistics partners UPS. You can choose your preferred delivery method at the checkout.
Returns of the goods
We hope you enjoy your Halti products, but if you aren’t happy with your Halti product(s) or the fit is not right for you, you have the right to return the items within 14 days from the date of delivery of your order.
Reclaims
Halti products are made with respect for people and nature, to stand the test of time and use. On this page, you will find instructions on how to file a reclaim with Halti.
Frequently Asked Question
On Halti's Frequently Asked Questions page, you will find answers regarding payment, delivery, warranty, complaints, and many other common inquiries.