Ordering and delivery

International Shipping

Due to high amount of orders there are some delays on delivery times at the moment. 

Halti delivers now to more than 230 countries and territories in association with Xtrem Global.

What is Xtrem Global?

Xtrem Global is our international ecommerce partner, who allows us to be able to ship to more than 230 international destinations. You can choose among all countries and currencies to place your order.

How to make an order?

You can make an order by selecting the country, where you want the order to be delivered, and the selecting the currency, in which you want to pay your purchase.

Add your items normally to the shopping cart, and Xtrem Global’s Checkout calculates and displays the order total in the preferred currency. Value Added Tax (VAT) rates are set by the destination country. Only for DHL Express shipments will you be able to view the guaranteed total amount of applicable duty and tax / VAT for your order within the international checkout. For standard shipments to non-EU regions, the recipient may be required to pay duty and taxes to have the order shipment released if the value of the order is above the minimum threshold of the Destination Country.

What payment options do Xtrem Global Support?

Currently, Xtrem Global supports, Visa, Mastercard, PayPal, American Express, AliPay, Sofort, Giropay and iDeal.

Shipping times and rates by Region

Western Europe

Standard: 7 - 14 Business Days

Standard from: 7,90€

Overweight 2kg or more, from: 9,90€

DHL EXPRESS: 3 - 6 Business Days

From: 35,00€

Eastern Europe

Standard: 7 - 14 Business Days

Standard from: 9,90€

Overweight 2kg or more, from: 25,00€

DHL EXPRESS: 3 - 6 Business Days

From: 35,00€

Non-EU Europe (Norway, Switzerland etc.)

Standard: 7 - 14 Business Days

Standard from: 20,00€

Overweight 2kg or more, from: 30,00€

DHL EXPRESS: 3 - 6 Business Days

From: 45,00€

United Kingdom

Standard: 7 - 14 Business Days

Standard from: 10,00€/£9

Overweight 2kg or more: 25,00€22

DHL EXPRESS: 3 - 6 Business Days

From: 35,00€/£30

United States of America

Standard: 7 - 14 Business Days

From: $40.00

Overweight (Express): $140

Russian Federation

Standard: 10 - 21 Business Days

From: 3 950 RUB

Canada

DHL EXPRESS: 3 - 6 Business Days

From: 65 CAD

Rest of World

Standard: 7 - 21 Business Days

From: 45,00€ / $53.50

Overweight (Express), from: 130,00€/$153.50

 

 

How much duty and taxes are charged on international orders?

Duty (or customs tariffs) is set by the destination country customs authorities and is determined based on a combination of the country of origin (manufacturing) of the goods being purchased and the classification of that merchandise in accordance with a harmonized system adopted and used by the countries that Xtrem Global supports. Value Added Tax (VAT) rates are set by the destination country. Only for DHL Express shipments will you be able to view the guaranteed total amount of applicable duty and tax/VAT for your order within the international checkout. For standard shipments to non-EU regions, the recipient may be required to pay duty and taxes to have the order shipment released if the value of the order is above the minimum threshold of the Destination Country.

How can I track my international order?

You can track the progress of standard international package(s) through here. Once the order arrives to the destination country the order can then additionally be tracked, for most countries, with the same tracking code through your local postal service to receive the most up to date status information of your order.

DHL Express shipments can be tracked through here.
GLS shipments can be tracked through here.

 

Who should I contact if I have questions relating to my order after I have made a purchase?

Please contact us at customers@xtremglobal.co.uk and we will gladly assist you with any questions relating to your international order.

What is your return policy for international orders?

You can read more about our international return policies here.

Terms and Conditions

More extensive Terms and Conditions of Xtrem Global can be read here

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