FAQs
How long is the delivery time?
At the moment, we deliver only to countries within the European Union. Our orders are delivered to customers using our trusted logistics partners UPS. You can choose your preferred delivery method at the checkout.
Shipping times and fees
UPS Standard Delivery time: 4-6 working days
Delivery cost: 10,90 € Home delivery
UPS Express Saver Delivery time: 3-4 working days
Delivery cost: 23,90 €Home delivery
What is the return policy?
You have the right to return your order within 28 days of ordering. We will refund the order once the products are returned to our warehouse and the refund may take up to 21 days.Read the full instructions for returns here.
How do I contact customer service?
Halt's customer service helps our customers with all kinds issues with of orders, deliveries, and products on weekdays between 9:00 and 15:00 (UTC+3). You can contact us by email at info@halti.fi
What is Halti?
Halti is a Finnish outdoor brand with over 40 years of experience. People are seeking new ways to balance their busy and stressful lives. Halti exists to help people find their own peak moments – to experience the balance, calmness, and harmony that come with connecting to the natural world. We exist to help everyone find their own way to enjoy outdoor activities. Read more about Halti here.