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FAQs

Our delivery time depends on the region. The standard delivery time in Europe is 7-14 working days. All Halti orders are shipped from our warehouse in Finland. Our logistics partner for international orders from halti.com is Xtreme Global.

You have the right to return your order within 28 days of ordering. We will refund the order once the products are returned to our warehouse and the refund may take up to 21 days. Read the full instructions for returns here.

Halt's customer service helps our customers with all kinds issues with of orders, deliveries, and products on weekdays between 9:00 and 15:00 (UTC+3). You can contact us by email at info@halti.fi 

Halti is a Finnish outdoor brand with over 40 years of experience. People are seeking new ways to balance their busy and stressful lives. Halti exists to help people find their own peak moments – to experience the balance, calmness, and harmony that come with connecting to the natural world. We exist to help everyone find their own way to enjoy outdoor activities. Read more about Halti here.